Remote Pro Get the app

Privacy Policy

Remote Pro is a TV remote app for iPhone made by Worth A Try Co. This policy explains, in plain English, what we collect, why, and what control you have over it.

The core design fact: Remote Pro controls your TV directly, over your own WiFi network. Button presses, text you type into TV search fields, and pairing credentials travel from your phone to your TV inside your home network. They are not routed through, stored on, or visible to any Worth A Try server.

The short version (the important bit)

Your remote control traffic never leaves your home network. We don’t see what you watch, what you type into your TV, which TVs you own, or when you use them as remotes.

The rest of this policy covers the small amount of non-control data the app does use to run.

1. What we collect

Things that stay on your device (we never receive them)

  • TV pairing data. Device names, IP addresses, and the pairing tokens/certificates your TVs issue (Samsung tokens, Fire TV pairing keys, Android TV client certificates) are stored on your iPhone — sensitive credentials in the iOS Keychain. They exist so the app can reconnect without re-pairing.
  • Everything you press or type. D-pad presses, volume, power, and text sent to TV search fields go phone → TV, locally. None of it is transmitted to us.

Things we collect automatically

  • An anonymous identifier. When you first open the app, Firebase creates a random ID for your device session — no name, no email, no phone number attached. It maps your subscription status and anonymizes analytics. It is not linked to your identity in any way we can access.
  • App usage events. Which screens you visit, which features you use, whether setup completed, which TV platform types (e.g. “a Roku was connected”) are in use. Collected via Mixpanel, tied to the anonymous ID, used to improve the app. We do not collect TV names, network names, or IP addresses in analytics.
  • Crash reports. If the app crashes, Firebase Crashlytics collects the stack trace, device model, iOS version, and app version. No network contents or TV data are included.
  • Subscription status. RevenueCat tracks whether you have an active subscription, the tier, and purchase dates. We never see your payment method — Apple handles billing entirely.

What we don’t collect

  • What you watch, search for, or type on your TV.
  • Your WiFi network name, password, or the IP addresses of your devices.
  • Your email address, Apple ID, name, or any personal account information. Remote Pro has no accounts. There is no login.
  • Your location, contacts, photos, or browsing history.

Local Network permission

iOS asks you to grant Local Network access the first time the app scans. This permission is what lets Remote Pro discover and talk to TVs on your WiFi — it’s the whole product. The scan looks for TV control services (Samsung, Fire TV, Android TV, Roku) and nothing else; results stay on your device.

2. Third-party services

The app uses Firebase (Google) for the anonymous session and crash reporting, Mixpanel for anonymized usage analytics, and RevenueCat for subscription management. Each processes only the anonymous data described above, under their own privacy policies. There are no ads and no data brokers; we never sell data.

3. Data retention & deletion

Analytics and crash data are retained on the providers above under our configuration and deleted on standard schedules. Everything else — pairings, tokens, settings — lives on your device: deleting the app deletes it. To also clear the anonymous analytics trail, contact us with the request and we’ll process it.

4. Children

Remote Pro is not directed at children under 13 and collects no personal information from anyone.

5. Changes & contact

We’ll update this page when the policy changes and adjust the date above. Questions, or a data request: support@worthatry.co.